Maintenance and Service

At Vedoir, we value craftsmanship, durability, and the experience of our customers. Our custom watches are crafted with precision and care — and they deserve that same level of attention, even after purchase.

Warranty Check

Every customer receives a standard 24-month warranty on our watches. If a defect or issue arises within this period, we will assess whether it falls under our warranty policy. If it does, we will repair your watch free of charge.

Out of Warranty? No Problem.

If your warranty period has expired or the issue falls outside of the warranty terms, we’re still here for you. For a fair fee, we offer maintenance, repairs, and part replacements with the same dedication and expertise that went into the original creation of your watch.

What We Can Do for You:

  • Full inspection of the movement

  • Calibration and regulation of the mechanism

  • Replacement of crown, crystal, or strap

  • Cleaning and care of case and dial

  • Water resistance testing (up to 50 meters)

  • Scratch and wear refinishing

Maintenance Tips

To extend the life of your watch, we recommend:

  • Avoid strong magnets and heavy shocks

  • Clean regularly with a dry microfiber cloth

For service requests or questions, feel free to contact us at info@vedoir.com

Vedoir. Time is personal. Take good care of it.